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Oldfurniturehouse
Frequently Asked Questions
HELP PAGE
and T.O.S. (terms of service)


  • Where are the Items For Sale shown?... The Ad Pages are listed across near the top of all pages, just click on them... NOTE: For Small Screen Devices, you can use the red "MENU" button at the top left of all pages!!!
  • Is the Item still available?... Yes if the ad still shows on Craigslist (or any other Classified site) and our Ad Page... (An Item ad is quickly removed from all Classified sites and our Ad Page, when someone makes a purchase)!!!
  • How do I know that an Item will still be there when I come to check it out?... If an Item still shows on one of our Ad Pages, then it is still here and for sale... (An Item ad is quickly removed from Craigslist (and all other Classified sites) and our Ad Page, when someone makes a purchase)... to be sure of it, you can simply use the Deposit Form at the top of the Ad Page, and it will ABSOLUTELY BE HELD for you (see below about making a Deposit)!!!
  • Can I get more Item Information?... Since E-Mail messages or phone conversations can be misleading, it is better to just come and see the Item yourself, and eliminate any doubts!!! Note: We do our best to represent any Item online as closely as possible to what you would find at our location in person... For your convience... WE rate MOST Items as follows: 1.Poor (items in need of repair) 2.Good (items in acceptable condition, may have defects but no repairs needed) 3.Very Good (items are in much better condition, may have a few nics or scratches) 4.Excellent (items are practically perfect condition) 5.Like New (items are actually new or virtually in new condition)

    Remember these are USED ITEMS, so if there's any doubt from looking at our ad, then you should come and see the Item in person before purchasing! ...as Stated Below, we do NOT give Refunds or Exchanges!!!

  • How do you purchase an Item?... There are 4 ways you can Purchase an Item...

    1. Purchase In Person... Just Come to the House... use the side door, during our available hours (10-1pm or 3-5pm, any day, 7 days/week including holidays)... or make an appointment, using the CONTACT PAGE...
    2. Purchase Online... Make a $15 Deposit by using the Deposit Form on the Ad Page (all Ad Pages have Deposit Forms) and then come to the house and pay the balance due on the Full Listed Price (NO DISCOUNT WITH $15 DEPOSITS), and pick up the Item... if you make a $15 Deposit Online, and when you come to pay the balance, if you then do not want the Item... we will allow you to Apply the $15 to any other Item that we currently have for sale of equal or greater value... we can only hold an Item for up to 3 days... (ie Today, Tomorrow, or Day After Tomorrow)! By making a $15 Deposit, we offer you the ability to Insure that your Item will BE READY for you when you come, and the Insurance that NO One will purchase it "Out From Under Your Nose"! After all it is YOUR Time and GAS that you are spending to come and see the Item in person, so use the Deposit Ability to your ADVANTAGE... NOTE: By using our Deposit Forms, you agree to our Terms Of Service, as listed on this page!
    3. Purchase Online... Use a "Buy Now" Button on the Ad Page (some Ad Pages have "Buy Now" Buttons)... and get a DISCOUNT on the Full Listed Price... this must be made BEFORE you come to the house in order to get the Discount, and then come to the house and pick up the Item... within 3 days (ie Today, Tomorrow or Day After Tomorrow)... NOTE: By using our "Buy Now" Buttons, you agree to Our Terms Of Service, as listed on this page!
    4. Purchase Online... Use a "Make Offer" Button on the Ad Page (some Ad Pages have "Make Offer" Buttons)... and get a DEAL on the Full Listed Price... and if we accept, we will promptly respond by E-Mail with a Link to our special page where you can make the purchase, and then come to the house and pick up the Item... within 3 days (ie Today, Tomorrow or Day After Tomorrow)... PLEASE NOTE: Your Offer should be REALISTIC we don't have time to play around with "low balls"! Thanks! Realistic Offers will usually be accepted, but we may negotiate with you... NOTE: By using our "Make Offer" Buttons, you agree to Our Terms Of Service, as listed on this page!

    NOTE: We Do Not Ship Any Items Anywhere!

    Local delivery may be possible from the house (for a small fee) if you are within 10 miles from our location, use the CONTACT PAGE to inquire ... But it's BEST if you supply a Vehicle for taking the Item home yourself (an Item's Size & Dimension is usually given in the ad)... some help will be available for loading the Item into your Vehicle! If you think it's necessary... bring a friend to help!!!
  • Can I use a Credit Card?... Yes, we accept major credit cards... but No checks!!! All Online Transactions with "Buy Now" Buttons or with Our Deposit Forms are done at PayPal, using their SECURE Server and your info is never revealed to anyone else... you may use your FREE Paypal Account, or use your Credit Card... and at Our Location in person you may also use your Credit Card or PayPal Account... however we do prefer CASH at our location...... PLEASE READ OUR BuyNow Button Tutorial
  • What happens if I fail to pick up and pay for my Item by the Pick-Up Time?... We can only hold an Item until the Pick-Up Time that you have indicated... if it is not picked up and paid for by then or by an agreed upon date, or if you fail to contact us about it by then... it will be placed up for resale and you will FORFEIT any payment (NO REFUNDS)...
  • Do you give receipts?... For your Online Transactions, PayPal will send you a Notice of your Transactions (same as a Receipt) and for your Transactions at our location, we will give you a written Receipt...
  • Do you offer a Layaway?... We do NOT have a Layaway option for customers... Items MUST BE PICKED UP WHEN AGREED UPON BY THE DUE DATE OR BE FORFEITED BY RESALE...
  • How soon do you respond to a Purchase or Deposit Request?... All requests made BEFORE 5pm EST (USA) will be processed within 1 hour... requests made after hours will be processed the first thing the next day... please be patient, Thank You! Note: All purchases are final, We Do Not Give Refunds or Exchanges! You will be Notified by E-Mail that your Deposit or Payment has been accepted, and any other Details that you need to know will be sent and the Item will be placed on Hold (on our Ad Page) until you come (by the Due Date)...
  • How often do you update your ads?... We Update our Ads All Day Long, EVERYDAY 24/7 as Items are sold (and then removed from our ads) and as New Items are added to our ads...
  • How often do you get more Items for sale?... Almost Everyday, all year long...
  • Are there more Items available?... Yes, you can see them when you come!!!
  • Are prices negotiable?... If you purchase several Items, yes!!! However we DO NOT Negotiate Online... (except for pages with "Make Offer Buttons") ...you must come and do that IN PERSON!!!
  • Do you give any Warrentys?... No, these are USED ITEMS and you purchase them "As Is" and at your own risk......
  • Do you give Dealer Discounts?... Yes, for quantity purchases with proof of dealership (must be made in person, no Dealer Discounts Online)...
  • Can I get a Refund on a Deposit or Purchase?... No, our Sales Policy does not allow Refunds or Exchanges for anyone... all Items are "Sold As Is"... however if you make a $15 Deposit Online, and when you come to pay the balance, if you then do not want the Item... we will allow you to Apply the $15 to any other Item that we currently have for sale of equal or greater value!
  • Is this a business?... No, just a local residence, a Hobbiest and Collector (and Web Master with a real functional web site)!!!
  • Is there a Phone Number to call?... Yes, but you need to come to the house first (this keeps the Phone from "ringing off the hook" from casual inquiries)!!!
  • When are you available to come?... Please come only during the times posted on the Map And Intro Page!!! (10-1pm or 3-5pm, any day, 7 days/week including holidays) OR use the CONTACT PAGE to set-up an appointment, if you can't come during those hours! Our address is on the Map And Intro Page, 21410 Sherwood, Warren Mi 48091